When I bought my business, I spent the first 6-9 months feeling like it wasn’t really mine. EOS® has turned that around. The company has united around our core values, the employees have unprecedented levels of collaboration and communication, and we’ve solved more issues than I can count. I literally sleep better at night. As our EOS Implementer, Jay is sensitive to the team dynamics but still challenges us to talk about the hard stuff. He’s enthusiastic and prepared, always brings his A-game to our sessions. I look forward to every meeting.